What we record, and what we don’t.

This website

• Anonymous page views and a few named clicks (for example, opening the sample report), through PostHog. No session recording and no automatic capture of everything you click.
• The audit form does not send anything to this site. It opens an email in your own email app; you choose whether to send it.
• When you use the form, analytics records the platform, channels and volume you picked. Never your email address or company name.

The audit

• Read-only access to your agent platform, or a transcript export you send us. If you turn on publishing, we only add answers you’ve approved to your agent’s knowledge base. We never touch its prompt, voice or settings, or sit between it and your customers.
• Transcripts are used for your audit and are never shown to anyone else.
• We delete your transcripts and report on request.
• No payment details are needed for the audit.

Questions

Email unknownops.ai@gmail.com.