Priced per client agent. Free to try.
Built for agencies that run agents for many clients. Every account starts with a 14-day trial. No card needed.
Early access: ElevenLabs and Retell agents connect today. Other platforms can send a transcript export for an audit.
Free
$0
Try it on one agent.
- 1 agent
- Everyone who left without booking: what they wanted and why
- Your top 5 unanswered questions, refreshed weekly
- Conversations read and unanswered rate
- ENTRY, TOOL and DEMAND labels
Pro
$79 per agent / month
For one business or an in-house team.
- Missed leads with names and numbers to call back
- Every unanswered question, updated daily
- Customer demand and buying signals, with counts
- Asks the right person by email, one question at a time
- Publishes the reply to your agent, with optional approval
- Weekly digest and alerts for new gaps
- Who-answers-what routing, quiet hours
- Slack, Google Chat and text: coming soon
Agency
From $299 / month
Prove every client’s agent is worth keeping.
- Everything in Pro
- Up to 5 client agents included, then $49 each
- All clients in one view
- Weekly client report and owner questions under your brand
- Per-client routing and channels
Not ready to connect anything? Get a free 48-hour report on one client’s agent and we’ll run it for you. Building an AI receptionist? Partner with us.
Who is this for?
Mainly agencies and teams that build and run AI agents for businesses. They connect each client’s agent once. The business owner gets a weekly email under the agency’s name and answers questions with a one-line reply, without logging in. A business with its own operations lead can use Pro directly.
What counts as an agent?
One AI agent on one platform, for example a voice agent on ElevenLabs or a chat agent on Retell. A voice agent and a chat agent for the same hotel are two agents.
Does Unknown Ops change my agent?
Finding gaps is read-only: Unknown Ops reads conversation transcripts. When you turn on publishing, it only adds answers you’ve approved to the agent’s knowledge base. It never touches the agent’s prompt, voice or settings, never joins a conversation, and never sits between your agent and your customers.
What happens after the 14-day trial?
You keep the Free plan unless you choose Pro. Nothing is charged automatically, and no card is needed to start.
My platform isn’t listed. Can I still use it?
Yes, for an audit: send a transcript export (CSV, JSON or text) from any platform. In-app upload is in development. ElevenLabs and Retell connect directly in early access; Vapi and Bland are next.
Do you train models on my conversations?
No. Your transcripts are used only to find your agent’s gaps, are never shown to anyone else, and are deleted on request.
How does agency pricing work?
Agencies get every client in one view and a weekly report for each client under their own name. The agency connects each client’s agent, pricing scales with the number of client agents, and most agencies include it in their monthly fee.