Unknown Opsknowledge ops for your AI agents

For agencies and teams that build AI agents

See what your AI agents miss.

Every week, for every client agent you run: who left without booking and why, what the agent couldn’t answer, and the fix from the owner’s one-line reply. Sent under your name.

Start freeOr audit one client’s agent free →
Q.“Do you have EV charging? I’d book two nights. I’m Dana, (555) 014-2231.”
A.“I’m not sure. The front desk can call you back.”
Conversation endedStatus: success ✓
Client’s weekly report · Left without bookingWanted two nights. Agent didn’t know about EV charging.Dana · (555) 014-2231 · call back today
№ 01Who it’s for

You connect it. Your client reads one email.

Your clients don’t need another dashboard. Whoever built the agent connects it once, and the owner gets a weekly email they can answer in one line.

Agencies and implementers

Primary

You build and run agents for clients on ElevenLabs, Retell and others. Connect each client once. Every week the client gets a report under your name that shows what the agent is worth, and you see exactly what to fix.

AI receptionist vendors

Partner

Give every customer a weekly “caught and missed” report inside your product. In a crowded market, it is a reason to stay with you.

Multi-location operators

Direct

Hotel groups, clinic groups and chains with an operations lead can connect their own agents and use it directly.

How it works for agencies →
№ 02See it work · sample data

One unanswered question, closed in one reply.

A guest asks something the agent doesn’t know. Unknown Ops notices it keeps happening, asks the person who knows, and puts the answer back into the agent.

Illustrative demo. A guest asks a hotel's AI agent whether it has EV charging and says they would book two nights if so. The agent can't answer and promises a callback, and the guest leaves a name and number. Unknown Ops flags a missed lead, sees the same question was asked 23 times this week, and emails the manager, who replies that there are two free chargers in the north lot. The answer is published to the agent, the next guest who asks gets it, and the missed guest is called back and books.

Email by default. Text or Slack if you prefer.

Explore the full dashboard with sample data →
№ 03What each client gets every week

Three lists, read from the client’s own conversations.

Who left, and why

Early access

Customers who wanted to book, buy, schedule or get a quote and didn’t, with the reason the conversation broke down. Plus the name or number they gave, so someone can call back today.

  • BookingTwo nights for a family of four, Dec 20 to 22Agent didn’t know the pet policy · Dana · (555) 014-2231
  • QuoteReplace a leaking 50-gallon water heaterAgent couldn’t give a price · (555) 987-0001 · caller ID
  • AppointmentBotox appointment this FridayAgent couldn’t see the calendar · jen@example.com

Next Each one goes to the client’s CRM or follow-up automation (HighLevel, Zapier or a webhook), so a text or call goes out the same day.

Questions it couldn’t answer

Today

Grouped and ranked. The ones a single reply can fix go to the owner as one question each. The rest are flagged for you as needing a tool.

EV charging“Do you have EV charging?” and 22 similar23×
Owner’s reply“Yes, 2 chargers in the north lot. Free for guests.”

✓ Added to the agent

Demand you don’t serve

Today in reports

What customers keep asking for that the business doesn’t offer, with a count. A new conversation for you to have with the client.

  • Gift cards23 asks this month
  • Airport shuttle14 asks
  • Late checkout after 1 PM9 asks

Illustrative. Every name, number and count above is made up. Contact details are only what the customer said, or the caller ID, and stay in the client’s report.

№ 04How it works

You connect once. The owner replies when asked. That’s it.

  1. 01

    You connect

    Today

    A read-only key from ElevenLabs or Retell, or a transcript export, once per client. Connecting is read-only: nothing changes in the agent. The owner never touches a setting.

  2. 02

    Read

    Today

    Every conversation, every day. Who left without booking and why, what the agent couldn’t answer, and what customers asked for.

  3. 03

    Ask the owner

    Early access

    One question by email to whoever knows the answer. One line back. No login, no dashboard.

  4. 04

    Fixed

    Early access

    A separate step you turn on. Only answers you approve go into the agent’s knowledge. The next customer gets the answer.

№ 05Proof
24substantive gaps found in 10,437 public dialogues the engine had never seen

5,153 unanswered requests came back as a short, ranked list, covering 49.5% of them. Every threshold was set before the data was read. It shows the engine works. It doesn’t show demand; real properties do that.

The method, every gap and the files →
№ 06Start

Try it on one client’s agent.

Free$0 · one agent, top 5 every weekAgencyFrom $299 / month · 5 client agents, weekly reports under your namePro$79 per agent / month · for one business or an in-house team · 14-day trial

No card needed. Full pricing →

Rather we run it on one client first?

Get a free audit within 48 hours. Read-only access to one client’s agent, or a transcript export, for the last week. You get who left and why, the questions it couldn’t answer, and the demand the business doesn’t serve, ranked. See a sample report.

If it doesn’t find five distinct questions asked three or more times that the agent didn’t answer, we’ll tell you so. No pitch, no obligation.

Transcripts are used only for your audit, never shown to anyone else, and deleted on request. Privacy and data

Get a free agent report

Channels

Opens a pre-filled email to unknownops.ai@gmail.com. Analytics records the platform and volume you chose, never your email address.